VIP discount code not workingUpdated 3 months ago
If your VIP coupon isn’t working, don’t worry—we can help! This guide will walk you through a few quick checks to get your discount applied successfully.
How to Check if Your VIP Code is Correct
- Double-check the code: Make sure you’re entering the code exactly as it appears. It can be easy to mix up similar-looking characters, like zero (0) and a capital O (O).
- Copy and paste the code: To avoid typos, copy the code directly from your VIP account and paste it into the discount field at checkout.
Minimum Order Requirements for VIP Vouchers
Your VIP discount code may not work if your order doesn’t meet the minimum purchase requirement. Each voucher has a specific minimum order value:
| Voucher | Minimum Order Amount |
|---|---|
| $5 voucher | $50 minimum |
| $10 voucher | $75 minimum |
| $20 voucher | $100 minimum |
| $40 voucher | $150 minimum |
| $60 voucher | $175 minimum |
| $100 voucher | $200 minimum |
You can always check your current point total and view any purchased discount vouchers by logging into your personal VIP account.
Still Having Trouble?
If you’ve followed these steps and your code still isn’t working, our Customer Success Team is happy to help! Reach out and we’ll assist you in applying your VIP discount.
Thank you for being a valued member of our VIP community. Grow green with ILGM! 💚