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FAQs

Frequently Asked Questions answered

Which Payment Methods Do You Accept?

We're happy to offer several convenient payment options to make your shopping experience smooth and enjoyable. For more details on each option, check out our Supported Payment Methods article. You can also reach out to our Customer Success Team anyti

Can I Legally Buy and Grow Cannabis Seeds?

Yes, you can legally purchase cannabis seeds in all 50 states across the US, but the laws regarding growing them depend on where you live. Here’s a quick overview of what you need to know:. Cannabis seeds are legal to purchase throughout the US and a

Need Assistance? Here's How to Contact Us

The quickest way to reach our Customer Success Team is by using the support tool in the corner of this page. Simply submit a ticket, and one of our friendly team members will respond within one business day. Check out our Help Center on this page, wh

Get to Know ILGM

Since 2012, ILGM has been a trusted leader in the cannabis seed industry. Our mission is simple: to offer premium-quality cannabis seeds paired with exceptional service and support. We’re not just a seed company—we’re growers, just like you! We’re pa

When Will My Seeds Arrive?

If you have ordered from ILGM, we aim to send out your order, within 3 working days at most, once payment is processed. Usually it is sent out within 24 hours. We send it with tracked delivery via USPS from our Florida warehouse, so you do not have t

Do We Ship to Your Country

We send seeds anywhere in the United States. We are not shipping to other countries at present, but this may change in future. Although ILGM is based in Amsterdam, your order will ship from our warehouse in the US. This ensures fast delivery and avoi

Simple Steps to Place Your Order

Ordering from ILGM is quick and easy! Just browse our cannabis seed selector, add your favorites to the cart, and head to the checkout. Follow the steps to enter your shipping details and choose your payment method. Once your order is confirmed, we’l

How to Track Your Order Easily

Tracking your order is quick and simple!. You can also track your order directly on the USPS website:. If you have any questions or need assistance, our Customer Success Team is here for you. Grow Green with ILGM! 💚

Keeping Your Payment Information Secure

At ILGM, your security is our top priority. We use advanced measures to ensure your transactions are safe, and your personal data remains private. Industry-Standard EncryptionYour payment information is processed with cutting-edge encryption technolo

Our Promises to You

At ILGM, your success is our mission! From ensuring the delivery of your seeds to guaranteeing germination, we’re committed to helping you achieve your growing goals. Guaranteed Delivery and GerminationWe stand behind our products with a guarantee fo

How Do I Return a Product?

We’re here to make returns as smooth as possible! If you need to return an unopened product, be sure to keep it sealed, as we cannot accept opened items. For more details, check out our full return policy. If you need assistance, our team is always h