Our discreet packaging guarantees delivery. Learn how we pack your order.

<h3 id="isPasted">Free shipping and delivery guaranteed</h3>Once your order is on its way, we track it diligently and send you confirmation emails upon shipping and delivery.A small hiccup sometimes occurs: your shipment might be marked as delivered before it actually shows up. Just give it a day or two, 99% of the time it shows up.&#xA0; <h3 id="i-didnt-receive-my-order">I didn&apos;t receive my order</h3>If your order seems elusive, no stress!&#xA0;<a href="https://ilgm.gorgias.help/en-US/contact">Contact us</a>, and we&apos;ll ensure your seeds get to you promptly. &#x1F331; Providing your shipping address helps us confirm everything&apos;s in order.&#xA0;

Our shipping guarantee

How do we pack our orders to ensure safe and successful delivery?

Your order will be packed in a sturdy, padded envelope &#x2013; discreet and incognito.No worries about nosy neighbors or curious cats; the outside is as plain as plain can be. &#x1F92B; Good to know: inside, we sprinkle a bit of magic with references to the strains you picked and ILGM.Keep the secret safe, and happy unboxing! &#x1F381;

How we pack your order

Shipping ETA, peak times, and missing orders.

<h3 id="light-speed-shipping">&#x1F680;Light-speed shipping</h3>Your order sets sail 1 to 2 business days after payment, and a confirmation email with tracking details will be sent to you automatically.&#xA0;Once it&apos;s on its way, expect the arrival in 2 to 5 business days <h3 id="peak-times">&#x1F381;Peak times</h3>During peak times, like March and April and the holiday season, it might take a bit longer, so hold tight for 5 business days before reaching out. We&apos;re working diligently to get your order shipped! <h3 id="isPasted">&#x1F4EA;I didn&apos;t receive my order</h3>If your order seems elusive, no stress!&#xA0;<a href="https://ilgm.gorgias.help/en-US/contact">Contact us</a>, and we&apos;ll ensure your seeds get to you promptly. &#x1F331; Providing your shipping address helps us confirm everything&apos;s in order.

Shipping time

<h3 dir="ltr" id="isPasted" style="text-align: justify;"><a id="isPasted"></a><a id="isPasted">&#x1F69A;</a>Happy tracking</h3>We&apos;ll send you an email with a USPS tracking number once your order is on the move, you can expect to get this email within 1 to 2 business days.You can easily track your shipment by clicking the link in the email or checking your account dashboard for your tracking reference. <a href="https://ilove.aftership.com/">Tap here to jump to our tracking page</a><h3 id="where-is-my-tracking-number"> &#x1F440;Where is my tracking number?</h3>In case the tracking email goes missing in your inbox or spam folder after three days, <a href="https://ilgm.gorgias.help/en-US/contact">give us a shout</a>. We&apos;ll make sure you get your tracking number hassle-free.

Tracking your order

While our headquarters is based in Amsterdam, we have customers all over the United States!Our stateside distribution centers ensure speedy shipping and prevent cross-border<span id="isPasted" style="color: rgb(65, 65, 65); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;issues.We ship through USPS. Once shipped, orders usually arrive within a week. <h3 id="do-you-ship-to-australia-and-new-zealand">Do you ship to Australia and New Zealand?</h3>We used to. Unfortunately, due to enhanced restrictions, we no longer ship to Australia and New Zealand since early 2021.We&apos;re very sorry for the inconvenience.

Shipping to the United States

What Seeds Did I Receive?

We advise against using mail forwarding services

We ship to the USA only.&#xA0; Are you not located in the USA and are planning to use a mail forwarding service to receive your order?&#xA0; Unfortunately, this rarely works out well, so we advise against using a mail forwarding service. &#xA0;We only guarantee delivery to the USA address you&apos;ve submitted when placing your order. So if your order is lost along the way, you are not eligible to get a free reshipment or refund.

Mail forwarding services

Chat with one of our agents. We will get back to you within 24 hours.

Send us an email and we'll get back to you within 12 to 24 hours. If you want a faster answer, most questions can be found in our Help Center. You can also use our Chat integration to guarantee the fastest solution.

We do not offer phone support. Sending us an email or chat message is the only option to get in touch with us.

ILGM Help Center

Find out about our guaranteed arrival, discreet packaging, tracking, and more

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Male, Female, or Hermie? Your Complete Guide to Identifying Plants

Feeding Schedule Made Simple: Nourish Your Plants for Success

Why Do Plants Become Hermaphrodites? Let's Explore Together

Seed Storage Made Simple: Keep Your Seeds Fresh for Future Growth

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Missing Items? We've got you Covered

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Ordering Made Simple: A Step-by-Step Guide

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Your Privacy Matters: How We Discreetly Pack Your Order

Shipping Times Explained: Know When to Expect Your Seeds

We Ship Across the USA: Quality Seeds Delivered to Your Door

International Orders: Why We Advise Against Mail Forwarding Services

Track Your Shipment: Stay Informed

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Germination guarantee policy

From Us to You: Understanding Our Delivery Guarantee

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